Need help right now? Call 203-757-7734  |  Visit our Crisis Resource Directory

Programs › Resource Center

Help Navigating
Life's
Hardest Moments.

Housing. Healthcare. Benefits. Legal aid. The GWIM Resource Center connects Greater Waterbury neighbors to the support they need, from people who know how to find it.

203-757-7734770 East Main St, WaterburyMon – Fri, 9 AM – 12 PM

What We Help With

A Navigator, Not a Bureaucracy

Our resource center is staffed by people who know the Greater Waterbury system and can cut through red tape. Walk in, call, or email.

🏠

Housing Support

Shelter referrals, transitional housing, emergency lodging, and connection to Waterbury-area housing organizations.

🏥

Healthcare Access

Help navigating clinics, mental health services, Medicaid enrollment, and medication assistance programs.

💼

Benefits Navigation

SNAP, WIC, unemployment, Social Security, disability, and state and federal benefit applications.

⚖️

Legal Aid

Referrals to free and low-cost legal services for tenant issues, family matters, immigration, and more.

🔥

Utility Assistance

Connection to programs that help with electric, gas, water, and phone bills during hardship.

💪

Domestic Violence Support

Referral to safe shelters, crisis counselors, and advocacy services for survivors and families.


How It Works

Three Ways to Reach Us

  • Walk in during hours: Mon–Fri, 9 AM–12 PM at 770 East Main Street, Waterbury.
  • Call 203-757-7734. Leave a message if we do not pick up and we will call back same day.
  • Email gwimsk@forhungry.com with a brief description of what you need.
💬

No Eligibility Check, No Forms

Our Resource Center is free and open to anyone who walks in. No income verification, no ID, no paperwork to start. Just a conversation with someone who wants to help.


Frequently Asked Questions

Common Questions

No. The Resource Center is open to anyone in Greater Waterbury who needs help. No income verification, no ID, no paperwork to start.
Call 203-757-7734 right away. For immediate crisis, dial 911 or 211 for Connecticut social services 24/7. Our Crisis Resource Directory lists the fastest paths to help.
Yes. Spanish-speaking staff and volunteers are available. We also use translation services when needed.
No. Everything the Resource Center offers is free.
Drop in during hours. No appointment needed. If your situation needs more time, we will schedule a follow-up conversation.

Service Area

Serving Greater Waterbury

Open to neighbors from every corner of the region. No residency check, no forms to start.

Waterbury neighborhoods

Surrounding towns


Finding Us

Driving to 770 East Main St

770 East Main Street, Waterbury, CT 06702. Easy to reach from every direction across the region.

From Downtown Waterbury
Take East Main St eastbound for about 1 mile. GWIM is on the right at 770 East Main St.
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From Town Plot
Route 63 or West Main St toward Downtown, then continue east on East Main St.
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From Bunker Hill / North End
North Main St south toward Downtown, then left onto East Main St.
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From Washington Hill / South End
South Main St north, right onto East Main St.
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From East End / East Mountain
Follow East Main St west toward Downtown. GWIM is on the left.
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From Naugatuck / Wolcott
Route 8 North to Exit 27 (East Main St). Turn right.
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From Thomaston
Route 8 South to Exit 36, then East Main St west. GWIM on the right.
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From Prospect
Route 68 west into Waterbury, then onto East Main St west toward Downtown.
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From Middlebury / Watertown
Route 64 east into Waterbury, then East Main St. GWIM is at 770 East Main.
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See All the Resources Available

GWIM Crisis Resource Directory

Need rarely comes alone. Our free regional directory connects you to 37+ vetted organizations across Greater Waterbury covering shelter, healthcare, legal aid, utilities, domestic violence, and more.

Housing Healthcare Legal Aid Utilities Mental Health Benefits
View Directory

Help, Without the Runaround

37+
Partner Organizations
Vetted across Greater Waterbury
$0
Cost to You
Always free
Same Day
Response Time
For calls and emails

View Directory   Call 203-757-7734

Walkers at a past GWIM Hunger Walk
Saturday, October 24 · 12:00 Noon
Hunger Walk 2026
770 East Main St, Waterbury

Registration is open. Walk for free or pay what you can, and add the official yellow shirt at checkout. Every step feeds a neighbor.

Register to Walk See event details ›